There is a Sizing Chart page on the top menu that will give you guidance and fit notes. If you are unsure, our team can advise to help you select the most flattering fit. Any variations are noted on the product pages. Please don't hesitate to call the store on 0212887385 and we will be glad to help you.
FAQ
-
-
Many pieces are produced in limited quantities to preserve exclusivity. While selected favourites may return, most styles are not restocked once sold out.
-
Orders are processed promptly and typically arrive within a few business days, depending on destination. Tracking details are provided as soon as your order is dispatched.
-
Yes, we ship worldwide. Delivery times vary by location, and customs duties or import taxes may apply depending on your country’s regulations.
-
Care instructions are provided on each garment label. Many pieces benefit from gentle washing or professional dry cleaning to maintain structure and fabric quality over time. For emergency marks on delicate fabrics or silks, please contact tk for tips on 0212887385
-
We accept major credit cards and secure online payment methods to ensure a seamless, safe checkout experience.
-
Yes. Our gift cards are available online and in-store, allowing recipients to choose something truly personal.
-
Our boutique is located in Ponsonby, Auckland, where clients can experience personalised service, expert styling, and the full feel of our collections in person.
-
Yes. We offer one-on-one styling guidance in-store and online - we can also FaceTime shop with you, helping you build a wardrobe that reflects your lifestyle and personal aesthetic. For an appointment please call us on 0212887385
-
Shipping costs for national orders are not charged unless the item is returned, in which case a flat fee of $20 is retained and balance of purchase refunded. To avoid losing the $20 you may request a Gift Card that does not expire for use at a later date or if you have purchased 2 or more items but keep one, then the other items will be refunded in full. For International orders shipping and any relevant duties are the responsibility of the purchaser.
-
Full-priced items may be returned or exchanged if returned immediately after receipt, provided they remain unworn, in original condition, and with all tags attached.
-
To exchange a garment or size, Please courier (tracked) your garment back to us at 50 Brown Street, Ponsonby 1021, Auckland with a note stating which item your would like to exchange for and we will send it to you upon receipt of your item.
-
Our collections are designed in New Zealand and produced with carefully selected partners who uphold exceptional standards of craftsmanship and ethical production.
We go to international as well as local experts in their respective fields for the variety of products produced.
-
We prioritise responsible production, mindful material selection, and timeless design to encourage thoughtful purchasing and long-term wear.
-
Our collections combine timeless design, luxurious fabrication, and modern versatility. Each piece is thoughtfully created to feel effortless yet elevated — designed to remain relevant beyond trends and worn for years to come.